How Does Billing and Invoicing Work at The Bridge

At The Bridge Coworking Space, our billing and invoicing process is straightforward. Here’s how it works for members.

Billing Process

1. Your monthly membership fee (e.g., Day Pass, Dedicated Desk, or Boardroom Package) is billed at the start of each month. Fees vary by plan.
2. Extra services, like boardroom bookings or printing, are added to your monthly invoice and tracked via your member account.
3. Visit our reception at The Bridge, Sandown Square, Block A, Unit 204, Passerina Road, Cape Town, 7441 to set up your payment method (credit/debit card or bank transfer). Our team will assist you.
4. Payments are processed manually. You’ll need to settle your invoice by the due date via card or bank transfer at reception or through provided bank details.

Invoicing Process

1.  Invoices are issued on the 1st of each month, covering your membership fee and any additional charges from the previous month (e.g., boardroom usage).
2. Pick up a printed invoice at reception or request a digital copy by emailing info@thebridgecowork.co.za.
3. You’ll receive an email with your invoice details each month.
4. Payments are due by the 7th of the month. Late payments may incur a fee, and access to the space may be paused until settled.

Important Notes

• All invoices are issued in South African Rand (ZAR).
• If payment is overdue, you’ll receive a reminder email. Contact reception to resolve issues promptly.
• Membership fees are non-refundable, but unused boardroom credits may be refunded upon request, subject to approval.
• Report any invoice errors to reception within 7 days for review.

Need Help?

Speak to our reception team at The Bridge, email info@thebridgecowork.co.za, or call +27 (0) 21 879 3490 for billing or invoicing support.

Thank you for being part of The Bridge community!